LGB Privacy Policy

Privacy Policy

The Ten Privacy Principles

Where and Why We Collect Personal Information Online

Cookies

Employee Confidentiality

Limitation of Liability

Contact Us

Updates

Privacy Policy

Live Global Bid USA Inc. Worldwide Farm equipment Auctions dot com Ltd and Live Global Communications Inc. recognized as ("LIVE GLOBAL BID ") is committed to ensuring the protection of personal information of our employees, customers, clients and users of this web site. It has always been fundamental to the way we do business at LIVE GLOBAL BID in all our relationships, either on or off the Internet: we are committed to keeping personal information accurate, confidential, secure and private.

Live Global Bids policy is simple: we collect personal information about you only when you knowingly and willingly provide it, and we will not share or otherwise profit from the distribution of personal data beyond the use it was provided to fulfill.

Our practices conform to the Canadian Standards Association (CSA) Model Code for the Protection of Personal Information (CAN/CSA - Q830-06). The code consists of ten inter-related principles, which are outlined below.
Top

The Ten Privacy Principles

Principle 1 - Accountability
Principle 2 - Identifying Purposes
Principle 3 - Consent
Principle 4 - Limiting Collection
Principle 5 - Limiting Use, Disclosure and Retention
Principle 6 - Accuracy
Principle 7 - Safeguarding Customer Information
Principle 8 - Openness
Principle 9 - Customer Access
Principle 10 - Handling Customer Complaints and Suggestions

Principle 1 - Accountability 
LIVE GLOBAL BID is responsible for all personal information under its control including any personal information disclosed to third parties for processing. LIVE GLOBAL BID has established policies and procedures to comply with its own privacy code, and has designated one or more persons to be accountable for compliance.

Principle 2 - Identifying Purposes 
LIVE GLOBAL BID will identify the purposes for collecting personal information, prior to or at the time it is being provided. Personal information will not be used for a purpose not previously identified without further individual consent, unless the new purpose is required by law.

Principle 3 - Consent 
The knowledge and consent of the customer are required for the collection, use or disclosure of customer information, except where inappropriate.

Principle 4 - Limiting Collection 
The collection of personal information shall be limited to that which is necessary for the purposes identified by LIVE GLOBAL BID.

Principle 5 - Limiting Use, Disclosure and Retention 
Personal information will not be used or disclosed for purposes other than those for which it was collected, except with the consent of the individual or as required by law. Personal information shall be retained only as long as necessary to fulfill Live Global Bid for those purposes.

Principle 6 - Accuracy
Personal information shall be as accurate, complete, and up-to-date as is necessary for the purposes for which it is to be used.

Principle 7 - Safeguarding Customer Information 
LIVE GLOBAL BID protects personal information with safeguards appropriate to the sensitivity of the information.

Principle 8 - Openness 
LIVE GLOBAL BID will make specific information about its personal information management policies and practices readily available to individuals.

Principle 9 - Customer Access 
Upon request, LIVE GLOBAL BID will inform individuals of the existence, use, and disclosure of their personal information and provide access to that information. An individual shall be able to verify the accuracy and completeness of their information, and may request that it be amended, as appropriate.

Principle 10 - Handling Customer Complaints and Suggestions 
LIVE GLOBAL BID will provide procedures to receive and respond to complaints or inquiries about policies and practices relating to the handling of personal information. These procedures will be easily accessible and simple to use.

Top

Where and Why We Collect Personal Information Online

Currently LIVE GLOBAL BID collects personal information from users when they register for any Live Global Bid auction or web cast of special events, Web Services or Private Clients tools (programs where clients can connect to our servers to access custom services, or log in to watch specific events) or when they contact us directly.

Web Services 
When an individual registers for any of our Web Services, they are required to provide their name, email address and in certain cases they will be asked to provide a physical address, telephone number, fax number and or credit information dependant on the event. This information allows us to deliver services to an email or website in a secure manner and enables them to change their preferences associated with the services. We also ask Users for additional information, which is not required to participate in the programs. The purpose of gathering this optional information is twofold: 1) with a greater understanding of our users we can develop services even better suited to the needs of our subscribers and 2) to generate a statistical profile of all users that is shared with users of said Web Services. Note that LIVE GLOBAL BID will not sell or share your email address or individual information with any third party.

When a users asks to be removed from the Live Global Bid database, that individuals personal information (name and email address and all related information) will be deleted from our database within 30 days

Email 
When you send us an email you provide us with your name and email address, along with any other information you provide in the body of your email. This information may be shared with persons outside of LIVE GLOBAL BID only when they are required to receive this information in order to respond effectively to your query. We retain all email correspondence indefinitely in order to for purposes of reflecting upon our customer feedback.

Cookies

Cookies are small text files transferred to your hard drive by a web server. Because cookies only contain text, they cannot transmit a virus or damage your system. They are commonly used to determine return visitors to a site, record your preferences, shopping cart, registration information, pages viewed or items purchased.
LIVE GLOBAL BID only uses cookies to allow users to maintain a logged in state when accessing LIVE GLOBAL BID Web Services or Private Client areas. No personal information is involved in providing this feature.
You have the option to set your browser to either accept cookies openly, to notify you before accepting cookies, or to refuse cookies altogether. If you chose to not accept cookies, you will be unable to join in auction events.
Top

Employee Confidentiality

Upon employment, every employee of LIVE GLOBAL BID is required to sign a "Confidentiality Agreement" that ensures the confidential handling of business information. This agreement demonstrates our commitment, both collectively and as individuals, to protecting the confidentiality of information held by the company, including specifically, "customer information."
Top

Limitation of Liability

Complete confidentiality and security is not yet possible over the Internet. Internet use and communication is subject to interception, loss and alteration. On whichever site you provide personal information, it is possible for a third party to view that information. It is not surprising, for example, that messages to newsgroups have resulted in unsolicited email from spammers. You acknowledge and agree that LIVE GLOBAL BID shall not be responsible for any damages you may suffer as a result of the transmission of confidential or sensitive information over the Internet, and that all such communications will be at your own risk.
Top

Contact Us

We hope you find this statement informative and clear. Please email us at privacy@liveglobalbid.com regarding any questions or further information you may be interested in. Or, if you prefer, contact us in writing, at:

Live Global Bid
Box 585 Station Main
Moose Jaw, Saskatchewan,
CANADA, S6H 4P2

Individuals can also contact the Privacy Commissioner of Canada in writing at the address provided.

The Privacy Commissioner of Canada
112 Kent Street
Ottawa, Ontario
K1A 1H3
or email to: info@privcom.gc.ca

website: http://web.archive.org/web/20050310181045/http://www.privcom.gc.ca/

Top

Updates

LIVE GLOBAL BID reserves the right to update and amend this policy as it is deemed necessary or appropriate to do so. Please check back often to be appraised of any changes. This version was updated on Jan. 1, 2003.
CAN/CSA Q830-96 Model Code for the Protection of Personal information (the Privacy Code) is a nationally-recognized standard developed by the Canadian Standards Association (CSA). The standard is unique in the world as it is the result of a collaboration of private sector organizations, unions, consumer advocates, and government bodies who created a national privacy standard for the protection of personal information.
The Privacy Code balances the privacy rights of individuals with the legitimate information requirements of private and public sector organizations operating in the information age. The Privacy Code is based on 10 principles and is derived in part from the OECD (organization for Economic Cooperation and Development) privacy recommendations.

As a voluntary standard, its adoption by organizations sends a powerful message to individuals that the organizations with which they deal, have put politics and practices in place that control the amount, use, and disclosure of personal information.

In addition to this public confidence, the standard also translates into other benefits for the organization, which adopts the Privacy Code. Information gathering is more focused, reducing the expense of collecting and retaining extraneous information. In addition, decisions upon which information is based has greater reliability since confidence in its accuracy is increased. Costs may be further reduced because organizations set retention times for information and do not indiscriminately store information taking up valuable computer memory or floor space.

Organizations who adopt the Privacy Code and who seek to deal with countries where privacy legislation exists will find it easier to continue to do business and possibly develop new relationships.

QMI has developed a registration program to Q830 tailored to meet the needs of diverse organizations.
CAN/CSA Q830-96, Model Code for the Protection of Personal Information, and PLUS 8300, Making the Privacy Code Work for You, are both available for purchase through QMI. A complete catalogue is available.
Top